Returns & Exchanges
At Wallace Bishop, we want you to cherish your jewelry for a lifetime, which is why we offer a 21-day change of mind return policy for items in their original, unworn condition. If you are not completely satisfied with your purchase, you can return it for a refund or exchange at any of our boutiques or via our online portal.
Verify Eligibility
Ensure your item is in its original condition with all packaging, certificates, and tags attached within 21 days of purchase.
Initiate Your Return
Visit our online returns portal to enter your order number and email address to generate a return shipping label or find your nearest store.
Secure Packaging
Place the item securely in its original box and use a protective shipping carton to prevent damage during transit.
Processing and Refund
Once received, our quality assurance team will inspect the piece before issuing a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing